Quality management

Firat Güney (CEO),
Holger Hennig (QMB) &
Jürgen Kabelitz (QMB)

We know that a satisfactory long-term profitability of a company can only be achieved, if such services conform to a high standard of quality. Therefore, our quality policy in accordance with company policies and customer-oriented quality principles has been established. It supports the resulting goals and initiatives. Simultaneously it includes compliance with external quality standards that form the basis for a trusting relationship with our customers.

We measure our success at the satisfaction of our customers, because content customers are our best advertisement.

In order to make our customers further always happy, our quality-management-agents Mr. Jürgen Kabelitz and Mr. Holger Hennig make sure for the necessary approach, appropriate securing and defined requirements in particular concerning quality, environment, industrial safety, economy and health. Quality-management-agents provide the conversion of the Happyware quality politics as well as for the effectiveness of the QM-system and the care of the QM-documentation. So that all stakeholders profit from continuous improvements Happyware is DIN EN ISO 9001:2008 certified.

Behind our products and services are efficient staffs that are committed to the careful and responsible application of the determined guidelines and their advancement. Each individual is required to seek proper quality and to fulfill the expectations of our customers. The customer should be satisfied with our quality and staffs are proud of his achieved service. Only satisfied customers are the key to our economic success.

The entire company commits itself to keep upright and constantly improve the QM-system.